Esri Lebanon Website

Esri Lebanon Support.

Esri Lebanon's support service is dedicated to providing timely and expert assistance to our users with all the information and guidance they need to achieve their objectives with Esri GIS software. We strive to answer questions and resolve problems efficiently, provide timely information about new software developments and enhancements. Our goal is to meet or exceed our customers' expectations.

Esri Lebanon's technical department can be contacted from Monday to Friday between 8:00 am and 5:00 pm (EL holidays are excluded).

E-mail: support@esrilebanon.com

Submit your case through My Esri

Did you know that you can now get in touch with our support team via myesri? Follow the steps below:

Use your ArcGIS account with caller authorization to sign in to My Esri and access technical support services.
Provide detailed information about the issue you are experiencing (Product information, Error messages, Troubleshooting steps). The improved support experience helps users submit clearer and more complete technical requests.
Before submitting the case, the new AI-enhanced support experience analyzes the issue description and provides instant troubleshooting recommendations based on Esri’s technical support knowledge base. AI-generated recommendations help identify possible solutions before submitting the case.
If the issue is not resolved, continue with the case submission process by providing
Note:

Esri Lebanon support team will review and respond to the submitted request.

Knowledge Base

The Knowledge Base includes several sections to assist users. The Bugs section addresses known software issues with workarounds and solutions, while Deprecation provides information on features slated for future removal. Enhancements highlights new features under review by our product teams. Technical Paper provides informational documents about Esri's solutions, products, and services.

New Videos

In theNew Videos section, you will find the latest videos covering Esri news, updates, and features. Stay informed about new product releases, software updates, upcoming events, and insightful tutorials.

Media Space

Esri Video

Stay updated with the latest Esri news, product releases, software updates, events, and tutorials through our new video content.
Check it out

Please contact us for further information.

Customer service

Technical support

Call us

+9611929708

Submit your case through My Esri

Note:

Knowledge Base

New Videos

Please contact us for further information.